Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, Cademyk offers a 15-day refund or credit for most course purchases except when the student has watched all the videos of that course wihin 15 days of the purchase.
The prices of courses on Cademyk are determined based on the terms of the Tutor Agreement. In some instances, the price of a course offered on the Cademyk website may not be exactly the same as the price offered on every other platform.We regularly run promotions and sales for our courses and certain courses are only available at discounted prices for a set period of time. The price applicable to a course will be the price at the time you complete your purchase of the course (at checkout). Any price offered for a particular course may also be different when you are logged into your account from the price available to users who aren’t registered or logged in, because some of our promotions are available to new users only.
You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (mobile wallets etc.) for those fees. Cademyk works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments.
3.3 Refunds and Credits
If the course you purchased is not what you were expecting, you can request, within 15 days of your purchase of the course, that Cademyk credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your course. No credit or refund is due to you if you request it after the 15-day guarantee time limit has passed.
If the 50% course video has been watched by the student then the price is not refundable.